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Understanding About Answering Service Pricing

New businesses are usually trying to lower their overhead. One way of accomplishing this is foregoing non-essential expenses. However, it remains necessary even if somewhat expensive for most companies to hire a receptionist. One of the key parts of any business is a having a receptionist and it is hard to do without one. At minimum wage, a receptionist will cost you from $120 upwards at minimum wage. If you’re looking to save yourself from spending this type of money, then you should consider hiring an answering service company. Highlighted below are a few tips to help you get a better understanding of answering service pricing.

When you choose to contract an answering service provider, think of it as an investment. The start-up cost is essential as a first consideration. Most companies that provide answering services to clients include a setup fee. The fee may be upwards of $15, but this hinges on the particular company. The setup fee is irrespective of the size of your business. Small and large businesses alike are charged the same.

The second thing you should consider is answering service cost. Different answering service providers project different costs. Your selected package is what will determine the overall cost. The common trend among most answering service providers is that they have a standard monthly fee. To know the least amount it will cost you each month to use the service, review the monthly fee charged. To cover a certain number of calls per month will cost you from around $19 upwards.
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Additional features will affect answering service pricing. A unique forwarding number is a good example. Answering service providers generally have their own selection of numbers from which you can choose from. Generally, purchasing a number will cost you from $10 upwards. Additionally, there are charges levied for taking and delivering messages. The most common pricing for this rests at an average minimum of $5 a month.
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Customer preferences tend to dictate the packages that they will favor. Packages offered are customized to fit the needs of the client. Factors such as volume of call and duration of the contract will all arise from customer preferences. Usually, it is less affordable to maintain a monthly contract as opposed to a long-term contract. Longer contracts are ideal for larger businesses as they are cheaper and work especially well when you trust the answering service provider.

Answering service pricing will be affected by call charging. Calls can either be charged per call or per minute. The better option will vary depending on the type of calls you generally receive. If you tend to receive longer calls, the second option may be better. $0.98 an $0.45 are the average charges per minute and per call respectively. Hopefully, the above-highlighted points give you a better understanding of how answering service pricing works.